I8bet takes our responsibility to your privacy seriously. This document clearly explains how we collect, use, store, and protect the personal information of every member who uses our platform.
Important Note: By using the i8bet platform, you consent to the collection and use of information as described in this Privacy Policy. Please read the full document before registering.
I8bet ("we", "Platform") is committed to protecting the privacy of all users who access and use our services. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information when you use the i8bet website, mobile app, and all related services.
This policy is drafted to comply with applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). We only collect data that is strictly necessary to provide you with a safe, efficient, and high-quality service.
If you have any questions regarding how we handle your personal data, our support team is available to contact at any time via [email protected].
We collect several types of information depending on how you interact with the i8bet platform. Below is a breakdown of the information we may collect:
| Data Category | Examples of Information | Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | Account verification (KYC) & legal compliance |
| Contact Information | Email address, phone number, postal address | Account communications & customer support |
| Financial Data | Payment methods, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Platform security & improvement |
| Usage Data | Gaming history, betting preferences, session duration | Responsible gambling monitoring |
We never store credit or debit card information directly. All payments are processed through integrated, secure payment gateways.
All data collected is used for clear and legitimate purposes. We do not use your information for any purpose other than those stated below:
I8bet does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your information may only be shared in the following situations:
All third parties who receive your data are required to adhere to the same data protection standards that we uphold ourselves.
We take comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse:
Although we take all reasonable precautions, no data transmission system over the internet can be guaranteed 100% secure. You are also responsible for keeping your account password confidential.
I8bet uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:
You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect platform functionality.
Under applicable data protection laws, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete information in your account.
Under certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.
You may object to the processing of your data for direct marketing or analytics purposes at any time.
You may request your data in a machine-readable format for transfer to another platform if needed.
To exercise any of the above rights, please contact our support team via live chat or email. We will process your request within 30 working days.
I8bet does not offer services to individuals under the age of 18 years old. We do not knowingly collect or process personal data from minors.
If we find that personal data of a minor has been collected without our knowledge, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on our platform, please contact us immediately.
I8bet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors.
Members will be notified of any material amendments via email or a prominent notice on our website at least 14 days before taking effect. It is your responsibility to review this page periodically. Continued use of the platform after the amendment date is deemed acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding how we handle your personal data, please contact our Data Protection Officer:
We aim to respond to all privacy-related enquiries within 5 working days. For more complex complaints, the maximum response time is 30 working days.
Every layer of our security is specifically designed to keep your personal and financial information safe at all times.
All data transmitted between your device and the i8bet platform is protected by bank-grade SSL encryption — the highest standard in the industry.
Our robust identity verification process ensures that only the legitimate account owner can access and manage their account.
Your data is stored in certified data centres with layered protection, automatic backups, and a guaranteed 99.9% uptime.
Staff access to members' personal data is strictly limited based on job requirements, with full audit logs for every access.
Our security and privacy systems are independently audited by qualified third parties to ensure compliance with international standards.
Through your account settings, you can update your information, manage communication preferences, and request data deletion at any time.
Privacy and security are the foundation of trust. Register now and enjoy a safe gaming experience alongside over 500,000 loyal i8bet members.